Privacy Policy & Refund Policy
This website is operated by Laleen Beauty Salon, a registered business in Qatar.
Commercial Registration (CR) Number: 173937
This policy is governed by the laws of the State of Qatar.
Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website to book beauty services or order retail beauty products.
1. Information We Collect
We collect the following personal information:
– Name
– Phone number
– Delivery address (for retail orders)
– Booking or order details
We collect this information when you:
– Book a salon service
– Place a retail product order
– Contact us through WhatsApp or our website
2. How We Use Your Information
We use your information to:
– Confirm and manage your salon bookings
– Process and deliver product orders
– Communicate with you via WhatsApp or other channels
– Improve our services
3. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. We may share it only with:
– Delivery providers (for retail orders)
– Our internal team to manage your booking/order
4. Data Security
We implement appropriate measures to protect your personal information. However, since bookings are processed via WhatsApp and delivery is managed manually, some parts of the communication are subject to third-party platform policies.
5. Your Rights
If you’d like to update, correct, or delete your information, contact us through our listed channels.
6. Cookies & Analytics
We may use cookies or similar technologies to understand how visitors interact with our website. This helps us improve user experience. You can adjust your browser settings to refuse cookies.
7. Changes to This Policy
We may update this policy occasionally. The latest version will always be available on our website.
8. Contact Us
For questions or requests related to this policy, please contact us at:
�� WhatsApp/Call: +974 7713 2353
✉️ Email: laleenbeautysalon@gmail.com
Refund & Cancellation Policy
We value your satisfaction. Here’s how cancellations and refunds are handled for both services and product sales:
For Salon Appointments:
– All bookings are confirmed manually through WhatsApp.
– Since we do not accept prepayments, there are no refunds applicable.
– If you need to cancel or reschedule, please message us at least 24 hours in advance, and we’ll do our best to accommodate.
For Retail Product Orders:
– Orders are delivered via cash on delivery within Qatar.
– We do not offer returns or refunds once an item is delivered.
– If the product is damaged or incorrect, please contact us within 24 hours of delivery to arrange a possible replacement (subject to availability and inspection).